Volvo Service Promise

When you have your car serviced at Waylands, we make a pledge to you. It's called the Volvo Service Promise – and it guarantees an unbeatable combination of quality, reassurance and expertise. The Volvo Service Promise includes a free health check, the latest software updates and 12 months' complementary Volvo Roadside Assistance.

Personal Service Contact
Support when you need it
Your personal service contact will answer any questions you may have and provide support when you need it.

Software Updates
The things that matter
Volvo cars are continually improving.
The Volvo Service Promise includes the latest software updates, which means your car can get a little bit smarter after every service.

Health Check
Nothing overlooked
Get extra peace of mind with a fully health check for your Volvo. Making sure that your battery and all safety systems are running smoothly.

Car Wash
Newly washed and ready to go
It's nice to have a newly-washed car. We wash your Volvo for you every time we service it.

Volvo Valet
Care and convenience
For your convenience, we'll pick up your car, service it at our workshop and then return it to you safely and contact-free.

Volvo Assistance
Reassurance for every journey
Volvo Assistance provides breakdown help and reassurance 24/7. After each service we will extend your Volvo Assistance for one year at no extra cost.

Volvo Genuine Service
Peace of mind
Our trained technicians always use Volvo Genuine parts and methods to keep you car performing at its best.

Convenient Service Options
Minimum disruption
We offer a variety of flexible service options to suit you. Including while you wait, drop off and collect, Volvo Valet collection and delivery, loan cars and alternative transport options. We're here to make your service experience as smooth as possible.

Volvo Cars app
Freedom
You'll receive 12 months' subscription to our mobile app, giving you handy remote access to your car - for control of temperature, security and much more, from wherever you are.
Volvo cars app renewed subscription applicable to vehicles with Volvo On Call and less than 12 months active subscription

Do you have a question or query? Contact our customer services team today.

Join the Conversation

Stay up-to-date with all the latest news and events from Waylands

Company Info

Reg Office: Imperial Way Reading Berkshire RG2 0BF

Reg. Company Number: 10253292

VAT Reg. No. 315 340 439

Waylands Automotive is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.