Following the government announcement on 31st October regarding the new lockdown, which comes into effect in England on the 5th November, I would like to advise you on the steps Waylands are taking to fully support the latest government measures.
In accordance with the Government guidelines from 5th November our Service departments will remain open fully supported by Parts departments.
If you have a current service booking, there is no need to cancel. If you are concerned about your vehicle for any reason our teams will be on hand to assist via telephone, email or live chat.
We want to reassure you that we will continue to follow all our existing (now tried and tested) Covid procedures and precautions.
From Thursday 5th November our sales showrooms will be closed to the public.
However, the Government has allowed all motor retailers to continue to sell new and used vehicles and to offer full click and collect services throughout November and December.
All our sales teams are available and will continue to take enquiries for both new and used vehicles via telephone, email or live chat. We can also arrange unaccompanied test drives during this time too.
Or please feel free to browse our website which allows you to search, value your part-exchange, apply for finance and even buy a new or used vehicle online from the comfort of your home.
Whether you liaise directly with our sales team or purchase via Click and Collect (or Click and Deliver), once everything is complete, you’ll receive a handover video for your new vehicle and our sales team will arrange a collection appointment.
Rest assured, vehicle handovers will take place in a COVID safe area to ensure both colleague and customer safety.
I am confident that our colleagues will be on hand to support you with any sales and aftersales enquiries you may have. I would like to thank you for your continued support and for working with us to ensure our businesses are a safe place for you to visit and our loyal colleagues to work.