Volvo Service Promise

When you have your car serviced at Waylands, we make a pledge to you. It's called the Volvo Service Promise – and it guarantees an unbeatable combination of quality, reassurance and expertise. The Volvo Service Promise includes a free health check, the latest software updates and 12 months' complementary Volvo Roadside Assistance.


Book a ServiceFind your nearest dealer

Personal Service Contact
We’ll introduce you to your very own personal service contact who will answer any questions you may have about your car, and be there to offer advice and support if needed.

Alternative Transportation
You shouldn't need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions.

Health Check
We do everything we can to make your Volvo as safe as possible. And to make sure it stays that way, we carry out a fully comprehensive FREE health check of your Volvo including a FREE video.

Car Wash
It’s always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Volvo Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.

Free Software Upgrade
Volvo cars are packed with computers and control modules and our engineers are constantly developing and improving the software installed to operate them. This means that your Volvo can get a little better at every service, since free software updates are always included. Examples of functions or systems that can be optimised include air conditioning, engine management and driver information.

(Please note: Navigation map updates are not included). Updates apply to all Volvo models from model year 1999 and onwards, except the Volvo C70 –05, S/V40 –03, XC/V70 –00.

Volvo Assistance
In conjunction with the Volvo Genuine Service, we’ll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.

Genuine Service
Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians. We “live and breathe” Volvo, and we know the cars like our own pocket.

Price Promise
We will always provide real value for money and transparent pricing.
Your car will receive the right service at the right time and the price you pay will be provided to you before work starts. We will also match any like for like written quote for a Volvo Service using the correct oil and Volvo genuine parts from any garage within 5 miles.