Update 05.11.20 | Waylands Volvo | Bristol | Berkshire | Oxfordshire

Following the government announcement on 31st October regarding the new lockdown, which comes into effect in England on the 5th November, I would like to advise you on the steps Waylands are taking to fully support the latest government measures.

AFTERSALES

In accordance with the Government guidelines from 5th November our Service departments will remain open fully supported by Parts departments.

If you have a current service booking, there is no need to cancel. If you are concerned about your vehicle for any reason our teams will be on hand to assist via telephone, email or live chat.

We want to reassure you that we will continue to follow all our existing (now tried and tested) Covid procedures and precautions.

SALES

From Thursday 5th November our sales showrooms will be closed to the public.

However, the Government has allowed all motor retailers to continue to sell new and used vehicles and to offer full click and collect services throughout November and December.

All our sales teams are available and will continue to take enquiries for both new and used vehicles via telephone, email or live chat. We can also arrange unaccompanied test drives during this time too.

Or please feel free to browse our website which allows you to search, value your part-exchange, apply for finance and even buy a new or used vehicle online from the comfort of your home.

New Car Stock Used Car Stock

Whether you liaise directly with our sales team or purchase via Click and Collect (or Click and Deliver), once everything is complete, you’ll receive a handover video for your new vehicle and our sales team will arrange a collection appointment.

Rest assured, vehicle handovers will take place in a COVID safe area to ensure both colleague and customer safety.

I am confident that our colleagues will be on hand to support you with any sales and aftersales enquiries you may have. I would like to thank you for your continued support and for working with us to ensure our businesses are a safe place for you to visit and our loyal colleagues to work.

Kindest Regards

John O’Hanlon
Chief Executive

Do you have a question or query? Contact our customer services team today.

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Company Info

Reg Office: Imperial Way Reading Berkshire RG2 0BF

Reg. Company Number: 10253292

VAT Reg. No. 315 340 439

Waylands Automotive Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We will receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.