Promise Insurance

Annual Kia Car Insurance

As well as our unique repair benefits, our fully comprehensive policy includes cover for windscreen damage, child seat replacement, personal injury, personal possessions and much more. We’ll even pay your current insurer’s cancellation fee to help you switch when you call us***.

In the event of an accident:

- We will have your vehicle repaired at a Kia approved body shop using only Kia Genuine Parts and approved repair methods. This maintains your Kia’s safety rating, protects its resale value and preserves its full manufacturer warranty.

- We will recover your car wherever you are in the UK and guarantee you a courtesy car whilst yours is being repaired.

Call 0330 102 8827 for a competitive quote or buy online at

Promise Excess

Driveaway Insurance and Excess Return Voucher

When buying a new, Approved Used or Assured Used Kia, you will receive free Driveaway Insurance, a Kia Car Insurance annual policy quotation and a complimentary one year £250 Excess Return Voucher**. Your Drive away Insurance will expire at 23:59 the day after the policy start date. However, it can be extended to up to 5 days if required. The Excess return voucher works alongside your car insurance policy (regardless of who you are insured with) and pays back up to £250 of your excess costs if you make a claim. Call Kia first, before your insurer and we’ll repair your car using Kia genuine parts at a Kia Approved Body shop, provide accident recovery and a free courtesy car.

Excess Return for existing Kia customers

If you’re not purchasing a new or Approved Used Kia car, you can buy an Excess Return policy for as little as £29 per year.

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Lines are open Mon-Thurs 08.30-19.00, Fri 09.00-18.00 and Sat 09.00-17.00

Sales and Renewals 0330 102 7837

Policy Changes and Complaints 0330 102 8831

Insurance Claims (24-hours) 0330 102 8832

Excess Return Claims (24-hours) 0330 102 8832

Glass Repair (24-hours) 0330 102 8840

The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions of the policy, see the Policy Document.

*Complimentary Driveaway Insurance is available to customers purchasing a new or used Kia from a Kia dealer and who are eligible for a quotation for Annual Insurance. Please refer to your insurance certificate for the duration of your Driveaway Insurance. See for differences between Driveaway Insurance and Annual Insurance.

**Complimentary Excess Return is available on new or Approved Used Kia cars sold by a Kia Dealer. For conditions see voucher or

***This offer is only available for a policy purchase by telephone. It is not available for online policy purchases. We’ll reimburse your current insurer’s cancellation fee up to the value of 10% of your Kia Car Insurance motor premium quote. For example, if your premium is £400, we’ll pay up to £40. This offer cannot be applied after the policy has been purchased and cannot be used with any other offer. We reserve the right to withdraw any offer at any time.

- Kia Insurance is arranged and administered by Verex Insurance Services Ltd, which is registered in England and Wales No. 05686831 at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE and authorised and regulated by the Financial Conduct Authority, No. 487185. Verex Insurance Services Ltd arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice

- The Kia Excess Return Voucher and the call Kia first service are provided by Verex Assistance UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities.