Weekend Receptionist/Welcome Host

Waylands Volvo, Reading

We are looking for a customer focused Weekend Receptionist/Welcome Host at our Volvo dealership just outside Reading town centre.

This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class visitor experience and getting to know our customers. Our preferred candidate will bring personality, warmth and efficiency to the role.

Duties will include:

• meeting, greeting and registering customers and visitors to the dealership, including offering refreshments
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
• post and courier management
• ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager

About you

• You should be well presented
• You should be a team player
• You must have excellent communication skills and a professional manner.
• You should be comfortable using Microsoft Office and related software packages
• Preferably have enough flexibility to cover holiday and sickness with other showroom hosts

Salary, Hours and Benefits:

• Salary: £11.44 per hour
• Hours: Saturdays (9am to 5pm with a 30 minute break) and Sundays (11am to 4pm), a total of 12.5 hours per week
• A pro-rata percentage of 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Discretionary bonuses
• Live insurance of 2 x salary

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.​