Service Advisor
Waylands Volvo, Gloucester
Do you excel at customer service?
If so, you could be just who we at Waylands Automotive are looking for!
We’re currently looking for a Service Advisor for our Volvo franchise at our Gloucester branch.
This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Your responsibilities will include greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. Our Service Advisors work with customers to understand their vehicle issues and problems, determining the repair timeline, and liaise with our technicians to convey the customers' concerns with accurate repair descriptions.
Duties will include:
About You:
Salary, Hours and Benefits
Why Waylands?
Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” is demonstrated by the fact that we have won the AM Dealer Group of the Year award five years running. In a recent staff survey, 98% of our staff would recommend Waylands as a place to work.
Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.
We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.