Receptionist/Welcome Host
Waylands Volvo, Oxford

Due to our current Welcome Host joining our Sales team, we are looking for a new full time customer focused Receptionist/Welcome Host at our Volvo dealership in Oxford.

As the first point of contact for our customers, whether in person or on the telephone, you should take pride in delivering a first-class visitor experience. Our preferred candidate will bring personality and efficiency to the role.

Duties will include:

• meeting, greeting and registering customers and visitors to the dealership, including offering refreshments
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
• post and courier management
• ordering stationery and supplies for the staff within the dealership
• ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager

About you

• You should be well presented
• You should be a team player and work well on a job share basis
• You must have excellent communication skills and a professional manner.
• You should be comfortable using Microsoft Office and related software packages

Salary, Hours and Benefits:

• Basic salary: £9.50 per hour
• Hours: 45 hours per week (Mon-Fri 8am-6pm with an hour for lunch)
• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• No compulsory weekend working
• Discretionary bonuses

Why Waylands?

Waylands are an independent family-owned motor retail business working in partnership with Volvo, Kia and MG. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the third year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.