Product Specialist

Waylands Kia Bicester

Are you fanatical about cars and would like to start a career in the motor retail industry?

Do you excel at customer service?

Are you brimming with ideas on how to create an exceptional customer experience?

If so, you could be just who we at Waylands are looking for!

We’re currently looking for a Product Specialist at our Bicester Kia branch to help customers get excited about our products. Kia are one of the market leaders when it comes to innovative new products, so this is an exciting time to be joining the brand as there are a lot of new products due in 2025. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle.

You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you could make the choice to move into a sales role if you so wish.

Duties will include:

• Listening to our customers to help them find the perfect vehicle for them.
• Helping the Marketing team by photographing stock images of our products.
• Preparing the showroom and cars each morning.
• Organising and accompanying customers on test drives.
• Understanding the range of vehicles we stock and the relevant manufacturer.

About You:

• You’ll be an active listener and excellent communicator.
• You will adopt a positive attitude with all customers.
• You’ll get job satisfaction from providing an outstanding service to our customers.
• You’ll have a full UK driving licence.
• You’ll be as happy working on your own initiative as you are in a team.
• You’ll have a thirst for knowledge and a desire to learn.

Salary, Hours and Benefits

• 5-day week on a set rota that includes weekends (45 hours per week).
• £26,769.60 salary
• 31 days holiday per year (including Bank Holidays, some of which you will be required to cover)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• 2 x life insurance for all staff

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.