Parts Manager

Waylands Volvo Oxford

Are you an experienced Parts Advisor, Supervisor or Manager?

If so … you could be just who Waylands are looking for to join our growing Parts team at Waylands Volvo, Oxford. Waylands Automotive are a successful and growing motor dealer group, with 10 sites in Berkshire, Oxfordshire and Avon.

Working in our small, close-knit team, the ideal candidate should have a background in Sales/Aftersales within the automotive industry. The successful candidate will be personable, highly motivated and able to achieve consistently high levels of customer service. They will also be an effective communicator with an interest in cars.

Essential Requirements

  • You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role.
  • Strong organisational and prioritisation skills
  • Able to take initiative and ownership of issues with a proactive can-do attitude
  • Able to multi-task and switch between tasks
  • A team player who offers help and support to others
  • Liaise with other managers within the business
  • Be adaptable and approachable always

What’s the Role?

  • Achieving Parts sales volumes and profit objectives
  • Overseeing the effective management of all Parts stock
  • Recruiting, leading, training, motivating and developing the Parts Team
  • Maintaining standards of performance in the Parts Department through coaching and development.
  • Managing relationships with suppliers to ensure timely procurement of parts.
  • Collaborate with the service and sales departments to meet their parts needs
  • Providing excellent customer service to customers, addressing inquiries and resolving issues promptly.
  • Utilising the Kerridge system for inventory management, order processing, and reporting.

What Do You Get In Return?

  • Mon-Fri 8am to 5.30pm with some Saturday mornings on a rota (8am to 12.30pm).
  • Generous basic plus bonuses
  • 31 days holiday per year (including Bank Holidays)
  • Benefits platform with employee support programme
  • Discounted rates of vehicle parts and servicing
  • Opportunities for training and career progression
  • Contributory pensions scheme for eligible staff
  • Life insurance of 2 x salary

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the fifth year running. In a recent staff survey, 98% of our team would recommend working at Waylands to friends and family.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.

Ref: PAO

Closing Date 23/09/2024
Location Waylands Volvo Oxford
Benefits After-sales
Working Hours Mon-Fri 8am to 5.30pm with some Saturday mornings on a rota
Salary Generous basic salary plus bonuses

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