A dedicated Outbound Telephone Sales Executive is required to work within our contact centre based in Reading. The job role will consist of contacting our growing customer database and booking vehicles in for any routine service or maintenance workand any follow up work as required from previous visits to our dealerships.
A target driven individual who can work effectively as part of a small team as well as individually. You will need to be highly motivated and have the drive to succeed. The role is a competitive commission based role and a sales background is essential. Knowledge of the motor industry and experience with any automotive database system are highly desirable but not essential.
Actively contact our existing customer database to generate bookings for the Waylands businesses.
Deliver high levels of customer service and to ensure a smooth customer journey at the first point of contact.
Advise on and sell any work that is due or outstanding on a customer’s vehicle.
Actively work as part of a team as well as individually to ensure all personal and team targets are met.
Identify any customer needs & requirements that will benefit the customer.
Arrange appointments on our booking systems for customers and to ensure any needs or requirements are discussed and created as part of a booking.
Update our systems and records with any customer information regarding the booking, vehicle or personal details.
Delivering the Waylands Customer Contact Strategy.
The ideal candidate must be:
A Team Player
A Quick Learner
And have the ability to:
Use their own initiative
Work well under pressure
Succeed in a Sales environment
Demonstrate a Strong Work Ethic
Proficiently use IT