KEY RESPONSIBILITIES

Actively contact our existing customer database to generate bookings for the Waylands businesses.

Deliver high levels of customer service and to ensure a smooth customer journey at the first point of contact.

Advise on and sell any work that is due or outstanding on a customer’s vehicle.

Actively work as part of a team as well as individually to ensure all personal and team targets are met.

Identify any customer needs & requirements that will benefit the customer.

Arrange appointments on our booking systems for customers and to ensure any needs or requirements are discussed and created as part of a booking.

Update our systems and records with any customer information regarding the booking, vehicle or personal details.

Delivering the Waylands Customer Contact Strategy.

CANDIDATE REQUIREMENTS

The ideal candidate must be:

A Team Player

Highly Motivated

Target Driven

Adaptable

Focused

A Quick Learner

And have the ability to:

Deliver results

Use their own initiative

Work well under pressure

Succeed in a Sales environment

Demonstrate a Strong Work Ethic

Proficiently use IT