WAYLANDS VOLVO OXFORD RECEIVE ELECTRIC VEHICLE ACCREDITATION

Waylands Volvo Oxford has received its Electric Vehicle Approved (EVA) accreditation.

The Electric Vehicle Approved (EVA) scheme has been developed by the National Franchised Dealers Association (NFDA) to recognise retailers’ excellence in the electric vehicle sector. EVA is endorsed by the Government’s Office for Zero Emission Vehicles (OZEV) and Energy Saving Trust.

The scheme encourages dealerships to further develop their ability in selling and servicing electric vehicles. It recognises dealers’ expertise in the electric vehicle sector and promotes industry standards for the benefit of the consumer.

Following two extremely successful years, which saw over two-hundred dealers obtain accredited status, the Government has renewed its co-sponsorship of the scheme.

Energy Saving Trust independently audits individual dealerships to verify that they meet a set of standards covering EV sales and aftersales. These include the customer qualification process, staff knowledge and training, EV demonstration and handover processes as well as availability of EV service bays and charge points on site.

• To gain the accreditation, our staff have undertaken intensive training.
• All colleagues must also show a solid understanding of all electric and hybrid model variants.
• Aftersales and technical staff have also received comprehensive training.

• Areas where our staff have demonstrated their knowledge include: charging an EV, different driving modes and their impacts, electric driving range and fuel consumption for plug-in hybrid electric vehicles (PHEV), guidance on servicing and maintenance of an EV etc.

Simon Bishop, General Manager, commented: “We are delighted to receive our EVA accreditation. Customers can be reassured that at Waylands Volvo Oxford they will receive the best advice and support when buying an electric vehicle.”

Sue Robinson said: “Congratulations to Waylands Volvo Oxford on receiving their EV accreditation recognising their expertise in the sectorYour business has proven its ability to meet the high standards required to be awarded EVA status. This initiative is extremely important in demonstrating to consumers the knowledge and expertise that approved dealers have when selling and repairing electric vehicles. We appreciate your participation in this world-first initiative and committing your time and resources to engage with it.”

For more details, please visit the EVA website www.evapproved.co.uk or follow EVA on Twitter @EVApproved