Waylands Volvo Oxford has received national recognition for delivering leading customer service across its sales and service business.
The retailer, based on Cumnor Hill, was awarded the accolade at the Volvo Car UK Champions Awards evening, for their commitment to ensuring a premium experience for all customers, and building a strong local reputation.
John O’Hanlon, CEO at Waylands, said: “We are thrilled to have been awarded Consumer Experience of the Year by Volvo Car UK. It is a testament to the efforts and focus of all of our team, who work hard to deliver a helpful and friendly experience to all of our customers.We understand that delivering outstanding customer service sets us apart from other retailers.”
He added: “Honesty and integrity, focus and care sit at the heart of our values, and we are delighted to be recognised for our commitment to delivering an industry leading customer experience.”
The event, which was held at the Pan Pacific hotel London on Saturday 1st March, saw the best performing Volvo retailers celebrate their achievements from 2024, and receive recognition from the brand for their commitment to excellence across multiple areas.