​Receptionist/Welcome Host

Waylands Honda, Cardiff

We are looking for a new customer focused Receptionist/Welcome Host to join our team at our Honda dealership in Cardiff.

As the first point of contact for our customers, whether in person or on the telephone, you should take pride in delivering a first-class customer experience. Our preferred candidate will bring personality and efficiency to the role.

Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.

Duties will include:

• Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
• Post and courier management.
• Ordering stationery and supplies for the staff within the dealership.
• Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.

About you:

• You should be well presented.
• You should be approachable.
• You should be a team player and work well on a job share basis.
• You must have excellent communication skills and a professional manner.
• You should be comfortable using Microsoft Office and related software packages.

Salary, Hours and Benefits:

• Basic salary: £12.21 per hour
• Hours: 45 hours per week (Mon-Fri)
• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 3 x salary

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.