PBV Specialist
Waylands Kia, Oxford
Are you passionate about the motor industry? AND passionate about getting to know people?
If so, you could be just who Waylands are looking for as we are looking to recruit a PBV Specialist to join our growing team at our new Kia dealership in Oxford.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
What’s the Job?
- To be the face of KIA’s PBV commercial vans from our all-new principal location in Kidlington.
- To sell and deliver new and used Kia PBV commercial vans, ensuring all sales targets are achieved, profit margins are maintained, and documented processes are followed in line with company and manufacturer standards.
- The role will focus on retail customers, local business, and an element of larger fleet.
- The right candidate will be the face of PBV in the branch, adhere to the Waylands Sales Process, deliver exceptional customer service and maintain strong internal and external relationships.
Key Responsibilities
- Conduct sales using professional techniques aligned with dealership and manufacturer processes.
- Maintain updated knowledge of products, services, promotions, and finance options.
- Ensure accurate documentation for purchases, compliance, and sales processes.
- Deliver exceptional customer service to improve retention and loyalty.
- Ensure all enquiries are recorded with accurate customer information on CRM systems.
- Ensure customers receive complete product and promotional information.
- Arrange, collect, and hand over vehicles in line with company procedures.
- Achieve individual sales targets
What we are looking for
- Present a professional appearance and positive attitude at all times.
- Uphold the company’s reputation for excellence and fairness.
- Communicate clearly, effectively, and respectfully with colleagues and customers.
- Resolve problems proactively and collaboratively.
- Promote teamwork and demonstrate integrity in all business dealings.
What Do You Get in Return?
- Mon-Fri 08:30-18:00, Saturday 08:30-17:00 day off in lieu, with Sundays on a rota basis.
- Basic salary of £21,000 plus commissions and bonuses as per the PBV pay plan (OTE £51k).
- Company Car.
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff
- 3x salary life insurance
Why Waylands?
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.
Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.
We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.
We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.