​Apprentice Parts Advisor

Waylands Volvo, Gloucester

Thinking of starting a career in the motor trade? We are looking for an ambitious and enthusiastic person to join the Volvo apprenticeship programme at our Volvo dealership in Gloucester.

The Parts Department is a key part of our business and plays a vital role in helping our Sales and Service departments support our customers and build their loyalty to both Waylands and the Volvo brand.

Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.

Duties will include:

• Taking orders from customers both face to face and over the phone

• Maintaining an ordered stock room and finding parts from stock
• Raising invoices
• Liaison with other members of staff
• Customers may include members of the public, service departments of dealerships, and garages
• Advise on accessories and modifications
• Warranty claims and returns

Training provided:

Training will be delivered using a combination of on-the-job training, remote learning and block release classroom training at the Volvo approved college.

You will gain a nationally recognised qualification (IMI level 2 and 3 Diploma in Vehicle Parts Competence, Level 3 Diploma in Vehicle Parts Principles) and become IMI accredited as a Parts Advisor. As a Volvo Parts Advisor you are responsible for ordering, selling and managing stock control on vehicle parts.

About you:

Our ideal candidate will be a practical person with a desire to learn, enjoys being part of a team and who is committed to completing this two-year training programme.

Salary, Hours and Benefits

• Set rota of 40 hours per week.
• Standard apprenticeship wage between £8-£12.71 subject to age.

• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 3 x salary

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the seventh year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.